Our Free 90 Day Adjustment Policy

Free 90 Day Adjustment: Calgary Area

Should you find that your mattress is too soft or firm, we are happy to adjust it for you, free of charge, within 90 days of your delivery date. This only applies to the Oxford and Devon models - the Suffolk model is non-adjustable.  

We recommend sleeping on your mattress for 2-3 weeks before scheduling your free adjustment, as it can take some time to get accustomed to a new bed, particularly if you've been sleeping on the same older mattress for years. 

To get your free adjustment in Calgary, simply contact us. We typically suggest coming in to the shop first to try out the desired change. Once you've decided on a new firmness, we'll make arrangements with you to adjust the mattress either at your home, or in our shop depending on the model.

Free 90 Day Adjustment: Outside of Calgary

We provide a free 90 day adjustment for Oxford (latex) mattresses only, outside of Calgary. In this case, customers are responsible for the cost of shipping (basically shipping one layer of latex each way), which we'll help you set up. 

Unfortunately we cannot adjust spring-based mattresses (the Devon and Suffolk) from a distance due to expense and the likelihood of the product becoming damaged in transit. 

We recommend sleeping on your mattress for 2-3 weeks before scheduling your adjustment, as it can take some time to get accustomed to a new bed, particularly if you've been sleeping on the same older mattress for years.