What Others are Saying

As a locally-owned and operated business, we take pride in the quality of our products and the Black Sheep Mattress experience, from discovery to delivery. See how our experience has resonated with our customers through the reviews below.

We invite you to explore what other people are saying about us on our website, GoogleHomeStars, and Facebook. If you loved your BSM experience and haven’t left a review yet, we’d greatly appreciate your feedback. 

Based on 582 reviews
Suffolk Mattress
Lovely big kid bed

My son recently moved in to his first big kid bed. He woke up after his first night and said "I love my bed, do I get to keep it?"
It is so comfortable and we all sleep better knowing it's made from natural materials. Thanks Black Sheep.

Suffolk Mattress
Dwayne Zaba

A beautiful, firm mattress and outstanding service!

Worth every penny

We have had our bed for just over a month, and I’ve been late for work 3 times from oversleeping. Thanks for making me sleep like a baby again!

Wool Duvet
Karl Gasser
Awesome Duvet

Love the Wool duvet, had a down duvet for the last 25 years. No fluffing needed as it stays in a perfect shape.
Having great sleeps.

Wool Dryer Balls (Set of 3)
Aurelia Saccomani

Wool Dryer Balls (Set of 3)

Thank you Aurelia, we hope your team loves the dryer balls!

Great pillow, recommended.

I have been searching for the right pillow forever as I prefer flat and soft pillow that still provides support. Since I have been using this pillow for over a month, I have not had discomfort feeling in my neck while sleeping. My sleep is definitely deeper and more restful.

Hi Kris, thank you! Squishy cloud-like pillows definitely equal to a love you need for a good nights sleep.

Like hugging a cloud when you sleep

That’s the review. If you like squishing clouds in order to sleep - you’ll love these pillows. They squish however you want them to. Unlike the boyfriend you’re trying to cuddle with. Pick the pillow. It loves you more.

When I tell you this is the best mattress ever

No seriously. It’s the best mattress ever. Nothing compares to u? No. Nothing compares to this mattress. I got my side softer than Daryl’s Super Soft Birthday Party. (1-1-2-5-5) and my hubby got his at between a soft and a medium (1-2-4-5-5). I just flipped mine to try it at 2-1-1-5-5 (because can YOU change the firmness of YOUR mattress whenever you want? Didn’t think so, JANICE) and I love it even more. THERE’S ALSO 90 DAYS TO DECIDE IF YOU WANT TO ADJUST THE FIRMNESS. How’s that for stellar service.

Just go buy the mattress? Why are you waiting? Your best sleep is waiting!

Hi Kris, this is amazing! We really enjoyed reading your review and super glad you love your Oxford. Wishing you the best sleep!

Oxford 12" Latex Mattress
Sue and Bill Bradley
Best bed ever!

After the first night of sleep on this new Oxford mattress, 10 years of back pain magically disappeared. Feels like we are sleeping inside a warm (but not too hot) hug all night. Thank you for exceptional service ! No hardcore pushy salesmanship just competence from the moment we entered the showroom and dealt with Sarah to the delivery and install by Matt and Matt (very appropriate names for mattress delivery guys!)

Hi Sue & Bill, that’s so great to hear that you’ve been sleeping better now with the Oxford! It’s so nice to hear it’s like the hug you needed for a good sleep and that it even helped with your back pain. We’ll let our team know that you appreciated working with them. Thank you!

Wow, what a difference!

I had a microfibre duvet before and I was sleeping so hot! This wool duvet is just such a luxurious experience compared to my old duvet. It’s a lighter blanket so it works all season, but still very effectively warm in the winter and it’s an airy feeling because it’s breathable. So happy I decided to get this duvet. It’s a wonderful sleep experience!

Hi Sarah, thank you for taking the time to leave us a review! The wool duvet is a new addition, so it’s nice to hear that the way we made it is working so well for you. We’re glad we were able to help you with transforming your sleep experience. We appreciate your words and support!

This duvet is so cozy, comfortable, and warm (but not hot)! You can visibly see every bit of care that went into the making of this quilted duvet. The weight and feel of it is exactly that of a heirloom quilt. While it may not be as plush as a conventional synthetic or down duvet, you’ll notice the difference in your comfort and sleep within the first night of use! I am so thrilled with this purchase and will be purchasing from black sheep again. Be prepared for your animals to love it as much as you do!

Hi Renoir, thank you so much for taking the time to write this about the wool duvet! We partnered with an amazing woolen mill in Carstairs, AB to develop this duvet. It’s definitely a more unique experience compared to conventional duvets because of the use of wool, but it also comes with all the benefits of it, and it’s so lovely that your animals love it as well. Thank you for your support!

Love the latex pillow

I’m very pleased with the shredded latex pillow! It’s quite a different feeling, but I love how supportive it is. Also, the scent of rubber was pretty strong at first, so I left it to air out for several days before using it. I like the shredded latex because I could remove some of the filling to get just the right loft and density.

Hi Vicky, so glad you ended up liking the shredded pillow! It’s definitely wins points in being adjustable as well. It’s true that some of the pillows may have a scent, but that’s evidence that it hasn’t been treated with chemicals, so you’re definitely getting an all natural pillow. Thank you so much for your review!

Bed Frame Slats
Roberta French
Bed Slats

Excellent product, excellent customer service!

Hi Roberta! It's great to be able to get you your slats and provide you such a great experience too. Thank you!

Magnesium Spray

Really like the product, I use it every night! The experience at Black Sheep was fantastic. I appreciate a locally owned store distributes local products.

Hi! Thank you for taking the time to leave us a review. The magnesium spray works wonders! We appreciate you coming out to support us. Thank you!

Bed Frame Slats
Gil Herrnstadt
Quality bed slats

Quality product that will certainly last. Appreciate the communication. Very pleased with our purchase

Hi Gil, thank you for your review! Glad the slats are working for you. Appreciate the support and kind words!

Devon Mattress
Dionne Caldwell
Perfect Mattress

I love this mattress so much. It's the right amount of supportive and soft which helps me have less hip pain at night as a side sleeper. I also got the pillows and they are a dream. Thank you!

Hi Dionne! Thank you for taking the time to leave us a review. Happy to know that the Devon is a great fit for you and that you’re getting less hip pain. Pillows are always the finishing touch to a good sleep. Wishing you the best sleep!

Oxford 9" Latex Mattress
Louise & David Smith
Amazing Mattress

Love my Black Sheep Mattress and so proud to know they are made in Calgary. The multi-layers make for a very comfortable sleep and have personally eliminated some of the back pain I experience. My wife loves that she feels cooler at night and we both feel much more rested over the past month since getting this mattress.

Hi Louise and David, thank you for your review and support of Black Sheep as a local business! Getting a comfortable sleep is important and we’re glad that the Oxford was able to help with your back pain, as well as giving you a cooler sleep. Wishing you many night of restful sleep!


Great product, excellent quality

Hey Allan! Thank you for your review. Glad that the slats were great for you!

A superbly comfy pillow

My latex pillow is supremely comfortable to sleep on, supportive yet soft. I have tried many pillows over the years, this is by far my favourite.

Hi Joanna! Thank you for your review. We’re so happy to hear that we were able to get you your favourite pillow. Wishing you many night of restful sleep!

Devon Mattress
Nikolas Miller
A Much Needed Upgrade

As new parents, we needed to get the most rest from what sleep we could get, and our new Devon mattress delivered! The firmness we chose has offered amazing support, highlighting just how much our old mattress was contributing to lower back pain that has since going away after the change. Our experience from the early discovery of Black Sheep to showroom visits and now to each night’s sleep was and remains excellent.

Hi Nikolas, thank you for your review! It’s so good to hear that you’re sleeping better now with the Devon. Glad we could also offer such great experience in the showroom, as well as with your sleep! Wishing you many nights of good rest!

Wool Duvet
B Boutilier

I’ve been wanting a solid wool duvet for a long time. I’m always cold during the winter and I’m not a fan of synthetics. I am no longer cold while I sleep. I jumped on this when I found out that Black Sheep launched it. I am very happy with my purchase and the service from Black Sheep. This blanket is amazing! Exceptional quality. Canadian. My German Shepherds love to cuddle together on this incredible new addition to our bed.
Thank you Black Sheep :)
This isn’t my first purchase and won’t be my last.

Hi B, we were excited for the new duvets too and we’re so glad that this duvet was the one to make the difference for you and your pets. It’s cozy, warm and it’s Canadian. We agree that you can’t beat that! Thank you for your support for us!

Love This Duvet!

When I saw that Black Sheep was selling wool duvets I literally rushed over (all the way from Cochrane!) and bought one. We have a Black Sheep mattress and Black Sheep sheets and we love them both. The quality is top notch, the bed and sheets are comfy and I love that they were all made locally and with the best materials. I sleep so much better now. So... I knew that the duvet would be a great purchase and ... I was right. It is nicely weighted, but not too much. Snuggly and warm for winter and I know that it will be great for summer too. I am so thrilled with this purchase and I want to thank Black Sheep for going with a local maker and for providing us with this wonderful product!

Hi Neil, we are so happy to hear you were just as excited as us for the launch of the new wool duvets! It’s good to know we made a right choice in partnering with a local mill to make this cozy addition. We’re glad to know it’s keeping you warm in these cold winter days and you’re getting the sleep you need. Wishing you more nights of restful sleep!

Oxford 12" Latex Mattress
Gregory & Patrice Berko
Great service

We visited the store and received a lot of information concerning their mattresses. Our choice for a firm mattress was a latex layer and two coconut layers. There was not really a big adjustment period but we were happy that their was a 90 day period to make any needed changes to the configuration. We did have a problem with our head and footboard being shorter than the standard, but our mattress was adjusted and returned the same day. Thanks to Mike and Tony for such great service. Much appreciated!

Hi Gregory & Patrice, thank you for your review! We’re glad we were able to make the changes that you needed for your Oxford. We’ll let Mike and Tony know what a great job they’ve done!

My daughter is loving her new bunk bed mattress, and sleeping well!

Hi CJ, thank you for your review! We’re so glad that you choose the Suffolk and she loves it so much. Wishing her nights of restful sleep!

Classic Bed Base
Maria Bekropoulos
Everything needs a good base

I may not feel the base but I do realize this mattress is unique so I purchased the full set together. I wanted to make sure my mattress could breathe and have a strong support as it’s very thick and heavy. It compliments the mattress with a perfect fit and a natural simple look. The delivery was smooth and the guys were very nice. Took my old bed away which was a huge bonus for me. The all around service, start to finish was great.

Hi Maria! The classic base was a great choice for a sturdy and breathable option. So glad we were able to get that base to you smoothly and get your old mattress away. It has been lovely to work with you!