What Others are Saying


As a locally-owned and operated business, we take pride in the quality of our products and the Black Sheep Mattress experience, from discovery to delivery. See how our experience has resonated with our customers through the reviews below.

We invite you to explore what other people are saying about us on our website, GoogleHomeStars, and Facebook. If you loved your BSM experience and haven’t left a review yet, we’d greatly appreciate your feedback. 



Based on 623 reviews
96%
(598)
2%
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1%
(5)
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These sheets are great, the only downside is there's no tag to find the top or bottom of the sheets but that's a minor nitpick

I really like this bed. I'm a side sleeper so it's a bit too firm for me but I like firmer beds and adding a mattress topper made it the most comfortable bed I've ever had. I've been sleeping on it for 3 months and 1 month with the topper. I've been getting way better sleep than on my old memory foam even before adding the topper.

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Wool Pillow
Rachel G.
Natural head rest

Very pleased with my natural wool pillow with beautiful pillow cover.
Now just need a cover to protect the beautiful cover! I do find the wool pillow a tad warmer than the natural latex and therefore tend to choose the latex for a cooler sleep. But this is personal preference and both are just lovely!
Thanks for a great sleep experience, Black Sheep :)

Hi Rachel,

Thank you for trying our wool pillows! It might be a greater companion in the winter time, while the latex one is great for summer.

My natural latex cloud

Love my natural latex Black Sheep pillow! I have tried many pillows from feather to memory foam. This is easily my favourite. A great temperate base for my head.
Thanks again for complimentary pillows to complete my sweet dreams, Black Sheep!

Hi Rachel,

Glad you are enjoying our pillows! Wishing you the sweetest dreams from Black Sheep.

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Classic Bed Base
Rachel G.
High quality base for a high quality mattress

After owning a Black Sheep mattress and classic bed base for several months, I am pleased to report that the high quality of these beautiful products are truly impressive. I felt it was important to provide my new flippable Suffolk mattress with a solid, Canadian made base in order to support its needs. Wish I didn’t have to cover the beauty with sheets!
Great products with a good conscience. Thank you Black sheep.

Hi Rachel,

Thank you for appreciating the craft and quality in our classic base! Yes, a solid wood slatted base all handcrafted in our workshop, so it'll provide all the support you need for a Black Sheep Mattress for a very long time.

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Suffolk Mattress
Rachel G.
Deep sleep with a good conscience :)

Following a little research, I soon found Black Sheep Mattress Company to be top of the line as far as the ethics of the product they manufacture as well as their unrivalled service. Every step of the process was flawless from the lovely and accommodating sales person in their Toronto shop to the delivery person that brought my Suffolk mattress to my home. Though I would probably order one up on the softness scale next time, I love my mid range firmness mattress. (I took the chance without making the trip to testing showroom model against their suggestion ;) It is obviously extremely well made with sustainable materials by an impressive company! I hope Black Sheep considers making daybeds and other furniture in the future as there are many of us whom I’m certain would support this impressive company in their goal to provide a high quality product in an eco friendly manner out of natural materials. Very happy to own a Canadian made mattress, thank you for contributing to a good conscience for all!

Hello Rachel, we’re so glad to hear you’re enjoying your new Suffolk mattress! We do make handcrafted bedroom furniture and carry a curated selection of bedding accessories, if you’d like to embellish your sleep experience we’d be happy to help you choose the perfect additions or we can discuss customization options. Thank you for taking the time to share your kind review, we look forward to meeting you next time you’re in town and wish you many more nights of restful sleep.

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Suffolk Mattress
Nancy Serediak
Good zed's

Gave it about a month - the sleeps are in and they're all pretty good (any bad ones from late day caffeine is not the fault of the mattress). Thanks for crafting a great place to rest!

Hi Nancy, that's wonderful! Wishing you plenty of great sleeps. Even with late days from caffeine, we hope you get a comfy experience too!

All around great

Ordered the bed slats with my custom measurements, they were ready in a couple of days for pickup. Size was perfect, and wood is nice smooth planks of good quality and shape without any defects or warping. Materials that connect the planks are also nice and durable. Supporting local businesses with quality products was absolutely worth it.

Hi JP, it's great to hear the slats are working for you. Thank you for supporting Black Sheep!

Great Topper!

This topper is incredible. It has given our current mattress new life and comfort. I love that you can flip it. Amazing change for sleeping comfort.

Hello! It's great to hear that we gave your bed some new life with the topper and you're now sleeping comfortably. Wish you many nights of great sleep!

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Suffolk Mattress
Abe Shasha
The BEST mattress and service

Everything about our experience from first entering the store just to "try things out" to selection, delivery and then of course the mattress and sleeping value has been top notch. Materials are excellent, quality superb and all the customer service we interacted with were efficient, engaged (not pushy) and very thoughtful and pleasant -- Highly recommend.

Hi Abe, thank you for your kind words about Black Sheep and our service. It's a pleasure to be a part of changing your sleeping experience for the better!

Perfect for Sweat-Free, Cozy Sleep

This topper is the finishing touch for a perfect night's sleep. Since adding the wool topper, I’ve stayed cool and comfortable, even with my summer down duvet! While I already knew from my winter wool duvet that wool regulates temperature, I was pleasantly surprised to discover that having wool beneath me also prevents overheating. The topper adds a cozy, breathable layer, and the natural wool scent is wonderfully soothing.

Hi GR, we like to hear that others love wool just as much as we do! It's such a wonderful material to use especially when it's all natural as a duvet and topper. It's ultimate cozy sleep set-up. Wishing you many more nights of cozy comfortable sleep!

Cloud sleeping, no more pain, optimal back support

After 2 years of research and savings, I finally achieved the ultimate sleeping experience. I upgraded from a worn-out hybrid to an all-latex mattress + wool topper, and it’s been a game changer! The soft, luxurious feel made me realize that firm mattresses are overrated. I Instantly stopped sweating at night. No more shoulder pain when I sleep on my side, and I get optimal support whether I’m sleeping on my back or stomach. Sleeping no longer feels like a science in finding the perfect position. I wake up with my back feeling relaxed.
The entire experience was first-class. From trying out the mattress at the showroom, to getting expert advice from Christian and his team, and finally the white-glove delivery, the level of service was exceptional every step of the way.

Hi GR, Thank you so much for taking the time to leave us a review. We are so happy to hear that you enjoyed your experience from the showroom to the delivery and set-up. Most importantly, we are so glad you are sleeping well now. It's been a pleasure to handcraft a special mattress and topper for you. We wish you many nights of restful sleep!

Everything I've been searching for!

I've bought many items from Black Sheep over the years: mattresses, mattress toppers, pillows, custom goods. For some reason another retailer convinced me to try a shredded latex pillow, and it didn't work for me at all (not to mention really bulky for travel!). I found myself back at Black Sheep, and with the help of the wonderful staff, I brought home my new travel pillow. I've slept on it now for a week and it's a dream! It may be time to upgrade other pillows in the house now. Thanks Black Sheep!

Hi Jennifer, we are happy to hear you found a great pillow with us! We are always here and happy to help you, if you decide on more pillows.

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Devon Mattress
Paul Attenborough
Our new purchase

We deliberated a long time before buying our mattress as they are very very expensive. But we do not regret it one bit our sleep has improved massively and a back issue is resolved with a level 5 firm mattress.
It sounds corny but all true.

Hi Paul, we're super glad that you enjoy your mattress and your back issue has been resolved. It's a pleasure to be able to help. Thank you for your review.

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Devon Mattress
Anonymous
Best sleep ever!

Bought another bed had severe back pain next morning.Bought a Devon med firm .Best sleep ever no pain .
I Would recommend. If you want amazing sleep.

Hi Gail, thank you for your review! We're so glad we were able to make a mattress that helps you sleep better. Wishing you plenty more nights of great sleep!

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Devon Mattress
Bruce Jensen
Fantastic bed, love it

We already own a king Devon from Black Sheep, and wanted a high quality mattress for our guest room. Our guests raved about the new queen Devon mattress, slept great, super comfortable. And we love the fact it is made locally in Calgary from high quality materials. Highly recommend Black Sheep beds to anyone.

Hi Bruce,

Thank you for your review! We’re happy to hear you like the Devon so much that you choose it again for your guest room. Thank you again for supporting Black Sheep Mattress.

These are high quality sheets with a extra deep fitted sheet that can accommodate both a mattress and a topper without problems. We received them complementary with our purchase, a nice offer.

Hi Edyta, we're glad you're really liking the month's offer for organic cotton sheet sets. Wishing you the best sleep!

Love these

So easy to use! Especially great for allergies.

Hi Kelly, we're so glad you're liking our wool dyer balls and you've found them to help with your allergies!

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Devon Mattress
Kelly Barnes
Finally a new mattress

Loved the idea of all the natural materials and the attention to construction of the mattress. My husband loves the feel of the mattress, no more back pain! He also loves that the mattress is cooler. We went to a 1 on my side as too firm for me. Great service, thank you.

Hi Kelly, that’s amazing! We definitely agree with the appreciation for natural materials. Thank you for choosing us to handcraft a mattress for you, and for helping you get the rest you deserve. Wishing you many nights of great sleep!

Still Impressed After Six Months.

I cannot say enough good things about Black Sheep Mattress. I was thoroughly impressed by both the craftsmanship of the product and the level of customer service I received. The mattress itself is a work of art, with handcrafted details that speak to the skill and dedication of the artisans who made it. But what really stood out to me was the company's commitment to ensuring that I was completely satisfied with my purchase. From answering my questions promptly to accommodating my specific requests, their customer service team went above and beyond to exceed my expectations. (along with building custom headboard and base to my exzact specifications) It's rare to find a company that delivers on both quality and service and handmade here in Calgary. All in all, I couldn't be happier. The best bed out there and best client service around. Easily the best money spent for a good nights rest. Oxford 12" King

Hi S, thank you for taking the time to write us your thoughts! We’re so glad that you choose us to build your bed and that you are happy with your new mattress, base and headboard. It’s a pleasure to be able to deliver beyond expectations on product and service, and with your kind words, we’ll continue to do what we do best. Wishing you many more nights of good rest!

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Devon Mattress
Nancy Wootton
Wonderful mattress and excellent service.

We are very happy with our Devon mattress. Had to have one side swapped out as we chose too firm but the process was simple and efficient. Would highly recommend.

Hi Nancy, thank you for your review. Glad we could get the Devon switch up to how you like it. We wish you plenty of good sleep going forward!

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Bed Frame Slats
Eric Buhler
Custom Bed - Professional Slats

I built a solid maple bed on my own and wanted to get slatting. If I were to build my own slatting it would have cost $300 for Pine and taken hours for finishing work. These slats were made in 4 days and came in cheaper than my DIY alternative. High quality, smooth finish.

Hi Eric, we’re glad we were able to make you slats for your maple bed! Thank you for having us as a part of your project.

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Wool Duvet
Ken Kleiner
Oh-So-Comfy

We love the way this keeps us toasty warm but not hot. The natural fibres for our mindset as well. Thank you for a great product.

Hi Ken, thank you for the review! Wool is just a natural wonder, so when it’s a wool duvet it’s just extra goodness. So happy to hear you’re enjoying the duvet!

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Devon Mattress
Kelli Payne
Devon mattress

We received the Devon mattress in early January of this year. Best mattress that we have ever had!

Thank you Kelli, it's great to know that you're loving the Devon. Many sweet dreams!

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Wool Duvet
Kristin Yelle

So cozy and amazing quality! It's nice and dense but breathes really well. It holds its shape really nicely in the duvet cover and doesn't migrate off the bed when we're sleeping (added bonus)! Love it and would recommend!

Hi Kristin, we’re excited to hear that you’re liking the wool duvet! It’s such a nice addition to the sleeping experience, during both colder and warmer seasons. You’ll get to enjoy it all season round! Bonus that it’s not a runaway duvet.