What Others are Saying


As a locally-owned and operated business, we take pride in the quality of our products and the Black Sheep Mattress experience, from discovery to delivery. See how our experience has resonated with our customers through the reviews below.

We invite you to explore what other people are saying about us on our website, GoogleHomeStars, and Facebook. If you loved your BSM experience and haven’t left a review yet, we’d greatly appreciate your feedback. 



Based on 613 reviews
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Perfect for Sweat-Free, Cozy Sleep

This topper is the finishing touch for a perfect night's sleep. Since adding the wool topper, I’ve stayed cool and comfortable, even with my summer down duvet! While I already knew from my winter wool duvet that wool regulates temperature, I was pleasantly surprised to discover that having wool beneath me also prevents overheating. The topper adds a cozy, breathable layer, and the natural wool scent is wonderfully soothing.

Hi GR, we like to hear that others love wool just as much as we do! It's such a wonderful material to use especially when it's all natural as a duvet and topper. It's ultimate cozy sleep set-up. Wishing you many more nights of cozy comfortable sleep!

Cloud sleeping, no more pain, optimal back support

After 2 years of research and savings, I finally achieved the ultimate sleeping experience. I upgraded from a worn-out hybrid to an all-latex mattress + wool topper, and it’s been a game changer! The soft, luxurious feel made me realize that firm mattresses are overrated. I Instantly stopped sweating at night. No more shoulder pain when I sleep on my side, and I get optimal support whether I’m sleeping on my back or stomach. Sleeping no longer feels like a science in finding the perfect position. I wake up with my back feeling relaxed.
The entire experience was first-class. From trying out the mattress at the showroom, to getting expert advice from Christian and his team, and finally the white-glove delivery, the level of service was exceptional every step of the way.

Hi GR, Thank you so much for taking the time to leave us a review. We are so happy to hear that you enjoyed your experience from the showroom to the delivery and set-up. Most importantly, we are so glad you are sleeping well now. It's been a pleasure to handcraft a special mattress and topper for you. We wish you many nights of restful sleep!

Everything I've been searching for!

I've bought many items from Black Sheep over the years: mattresses, mattress toppers, pillows, custom goods. For some reason another retailer convinced me to try a shredded latex pillow, and it didn't work for me at all (not to mention really bulky for travel!). I found myself back at Black Sheep, and with the help of the wonderful staff, I brought home my new travel pillow. I've slept on it now for a week and it's a dream! It may be time to upgrade other pillows in the house now. Thanks Black Sheep!

Hi Jennifer, we are happy to hear you found a great pillow with us! We are always here and happy to help you, if you decide on more pillows.

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Devon Mattress
Paul Attenborough
Our new purchase

We deliberated a long time before buying our mattress as they are very very expensive. But we do not regret it one bit our sleep has improved massively and a back issue is resolved with a level 5 firm mattress.
It sounds corny but all true.

Hi Paul, we're super glad that you enjoy your mattress and your back issue has been resolved. It's a pleasure to be able to help. Thank you for your review.

A
Devon Mattress
Anonymous
Best sleep ever!

Bought another bed had severe back pain next morning.Bought a Devon med firm .Best sleep ever no pain .
I Would recommend. If you want amazing sleep.

Hi Gail, thank you for your review! We're so glad we were able to make a mattress that helps you sleep better. Wishing you plenty more nights of great sleep!

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Devon Mattress
Bruce Jensen
Fantastic bed, love it

We already own a king Devon from Black Sheep, and wanted a high quality mattress for our guest room. Our guests raved about the new queen Devon mattress, slept great, super comfortable. And we love the fact it is made locally in Calgary from high quality materials. Highly recommend Black Sheep beds to anyone.

Hi Bruce,

Thank you for your review! We’re happy to hear you like the Devon so much that you choose it again for your guest room. Thank you again for supporting Black Sheep Mattress.

These are high quality sheets with a extra deep fitted sheet that can accommodate both a mattress and a topper without problems. We received them complementary with our purchase, a nice offer.

Hi Edyta, we're glad you're really liking the month's offer for organic cotton sheet sets. Wishing you the best sleep!

Love these

So easy to use! Especially great for allergies.

Hi Kelly, we're so glad you're liking our wool dyer balls and you've found them to help with your allergies!

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Devon Mattress
Kelly Barnes
Finally a new mattress

Loved the idea of all the natural materials and the attention to construction of the mattress. My husband loves the feel of the mattress, no more back pain! He also loves that the mattress is cooler. We went to a 1 on my side as too firm for me. Great service, thank you.

Hi Kelly, that’s amazing! We definitely agree with the appreciation for natural materials. Thank you for choosing us to handcraft a mattress for you, and for helping you get the rest you deserve. Wishing you many nights of great sleep!

Still Impressed After Six Months.

I cannot say enough good things about Black Sheep Mattress. I was thoroughly impressed by both the craftsmanship of the product and the level of customer service I received. The mattress itself is a work of art, with handcrafted details that speak to the skill and dedication of the artisans who made it. But what really stood out to me was the company's commitment to ensuring that I was completely satisfied with my purchase. From answering my questions promptly to accommodating my specific requests, their customer service team went above and beyond to exceed my expectations. (along with building custom headboard and base to my exzact specifications) It's rare to find a company that delivers on both quality and service and handmade here in Calgary. All in all, I couldn't be happier. The best bed out there and best client service around. Easily the best money spent for a good nights rest. Oxford 12" King

Hi S, thank you for taking the time to write us your thoughts! We’re so glad that you choose us to build your bed and that you are happy with your new mattress, base and headboard. It’s a pleasure to be able to deliver beyond expectations on product and service, and with your kind words, we’ll continue to do what we do best. Wishing you many more nights of good rest!

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Devon Mattress
Nancy Wootton
Wonderful mattress and excellent service.

We are very happy with our Devon mattress. Had to have one side swapped out as we chose too firm but the process was simple and efficient. Would highly recommend.

Hi Nancy, thank you for your review. Glad we could get the Devon switch up to how you like it. We wish you plenty of good sleep going forward!

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Bed Frame Slats
Eric Buhler
Custom Bed - Professional Slats

I built a solid maple bed on my own and wanted to get slatting. If I were to build my own slatting it would have cost $300 for Pine and taken hours for finishing work. These slats were made in 4 days and came in cheaper than my DIY alternative. High quality, smooth finish.

Hi Eric, we’re glad we were able to make you slats for your maple bed! Thank you for having us as a part of your project.

K
Wool Duvet
Ken Kleiner
Oh-So-Comfy

We love the way this keeps us toasty warm but not hot. The natural fibres for our mindset as well. Thank you for a great product.

Hi Ken, thank you for the review! Wool is just a natural wonder, so when it’s a wool duvet it’s just extra goodness. So happy to hear you’re enjoying the duvet!

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Devon Mattress
Kelli Payne
Devon mattress

We received the Devon mattress in early January of this year. Best mattress that we have ever had!

Thank you Kelli, it's great to know that you're loving the Devon. Many sweet dreams!

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Wool Duvet
Kristin Yelle

So cozy and amazing quality! It's nice and dense but breathes really well. It holds its shape really nicely in the duvet cover and doesn't migrate off the bed when we're sleeping (added bonus)! Love it and would recommend!

Hi Kristin, we’re excited to hear that you’re liking the wool duvet! It’s such a nice addition to the sleeping experience, during both colder and warmer seasons. You’ll get to enjoy it all season round! Bonus that it’s not a runaway duvet.

Great pillow

It took a bit of adjustment coming from a traditional feather pillow but it's much more supportive as a side sleeper. I used to have neck and shoulder pain when waking up but it's much improved.

Hi Silas, thank you for your review of the natural latex pillow. Latex pillows definitely feel more support and have more rebound than a traditional feather pillow. It’s a great choice for a side sleeper! We’re so glad to hear that you’re waking up feeling better. Wishing you many more nights of restful sleep!

J
Suffolk Mattress
Justine Ball
Best sleep

My son and I love our new mattresses. I find it hard to get out of bed in the morning because it’s so cozy. They are beautifully made, almost sad to cover them up.

Hi Justine, thank you for choosing Black Sheep for your family! It’s so nice to hear that you’re liking your mattresses so much that it’s hard to get out of bed. We hope it doesn’t make for late mornings, but otherwise we are happy to know they’re so cozy for you.

Deep sleep - thank you Black Sheep!

We are so pleased with our locally made mattress, the delivery and shopping experience as well as the temperature regulation of the non-toxic materials. We went firmer than previous mattresses and haven't looked back, we sleep comfortably all night and wake up well rested. Cannot recommend this company enough, telling all our friends and family.

Hi Victoria,

Thank you for choosing Black Sheep Mattress! So glad your experience from the mattress, the store and the delivery was a great experience. Have many nights of restful sleep!

J
Suffolk Mattress
Jennifer Stryker
Best mattress!

Our queen suffolk mattress is super comfortable, you can feel the superb quality! And we love that there was no off gassing with our new mattress due to the fabulous healthy materials it is made from. The company has really great customer service as well. Highly recommend!

Hi Jennifer,

The Suffolk is a wonderful choice! It’s all natural fibres luxury and of course healthy as well. Glad to hear you are loving it!

Amazing Pillow

Prior to owning this pillow I’ve gone through so many and have had issues with my back muscles constantly getting into knots. After using this pillow now for over a month it’s been just incredible and totally worth the purchase. I wouldn’t think twice about purchasing another in the future.

Hi Mark,

We’re so glad that we are a part of your sleeping better now. Enjoy your pillow for many years to come!

BEST mattress

We just bought this mattress and have absolutely loved it. Perfect firmness, I just love laying down every night!
Great customer service. Highly recommend this wonderful local company!

Hi Justine,

Thank you for your kind words and for choosing us as a part of your sleep journey!

A
Suffolk Mattress
Anonymous
Lovely big kid bed

My son recently moved in to his first big kid bed. He woke up after his first night and said "I love my bed, do I get to keep it?"
It is so comfortable and we all sleep better knowing it's made from natural materials. Thanks Black Sheep.

That’s so precious! We’re happy to hear he loves his first big kid bed. Wishing him many nights of sound sleep and sweet dreams.

D
Suffolk Mattress
Dwayne Zaba

A beautiful, firm mattress and outstanding service!

Hi Dwayne, thank you for your review! Enjoy plenty of sleep and sweet dreams on the Suffolk.

Worth every penny

We have had our bed for just over a month, and I’ve been late for work 3 times from oversleeping. Thanks for making me sleep like a baby again!

Hi Mike, we’re glad you’re sleeping so well on the Oxford, and we’re sorry for making you late for work! Wishing you plenty of good sleep without being late for work again.

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Wool Duvet
Karl Gasser
Awesome Duvet

Love the Wool duvet, had a down duvet for the last 25 years. No fluffing needed as it stays in a perfect shape.
Having great sleeps.

Hi Karl, so glad you’re loving the new wool duvet! It’s perfect company to a cozy sleep. Thank you for your support!