Reviews


We take pride in our customer service and the quality of every mattress we make.
It's this ingrained commitment that has translated into our exceptional online ratings and reviews. 
We invite you to explore what other people are saying about us on our website (below) or on GoogleHomeStars, and Facebook.


Based on 566 reviews
96%
(543)
2%
(11)
1%
(5)
1%
(4)
1%
(3)
D
Devon Mattress
Dionne Caldwell
Perfect Mattress

I love this mattress so much. It's the right amount of supportive and soft which helps me have less hip pain at night as a side sleeper. I also got the pillows and they are a dream. Thank you!

Hi Dionne! Thank you for taking the time to leave us a review. Happy to know that the Devon is a great fit for you and that you’re getting less hip pain. Pillows are always the finishing touch to a good sleep. Wishing you the best sleep!

L
Oxford 9" Latex Mattress
Louise & David Smith
Amazing Mattress

Love my Black Sheep Mattress and so proud to know they are made in Calgary. The multi-layers make for a very comfortable sleep and have personally eliminated some of the back pain I experience. My wife loves that she feels cooler at night and we both feel much more rested over the past month since getting this mattress.

Hi Louise and David, thank you for your review and support of Black Sheep as a local business! Getting a comfortable sleep is important and we’re glad that the Oxford was able to help with your back pain, as well as giving you a cooler sleep. Wishing you many night of restful sleep!

Awesome

Great product, excellent quality

Hey Allan! Thank you for your review. Glad that the slats were great for you!

A superbly comfy pillow

My latex pillow is supremely comfortable to sleep on, supportive yet soft. I have tried many pillows over the years, this is by far my favourite.

Hi Joanna! Thank you for your review. We’re so happy to hear that we were able to get you your favourite pillow. Wishing you many night of restful sleep!

N
Devon Mattress
Nikolas Miller
A Much Needed Upgrade

As new parents, we needed to get the most rest from what sleep we could get, and our new Devon mattress delivered! The firmness we chose has offered amazing support, highlighting just how much our old mattress was contributing to lower back pain that has since going away after the change. Our experience from the early discovery of Black Sheep to showroom visits and now to each night’s sleep was and remains excellent.

Hi Nikolas, thank you for your review! It’s so good to hear that you’re sleeping better now with the Devon. Glad we could also offer such great experience in the showroom, as well as with your sleep! Wishing you many nights of good rest!

B
Wool Duvet
B Boutilier
WOW!

I’ve been wanting a solid wool duvet for a long time. I’m always cold during the winter and I’m not a fan of synthetics. I am no longer cold while I sleep. I jumped on this when I found out that Black Sheep launched it. I am very happy with my purchase and the service from Black Sheep. This blanket is amazing! Exceptional quality. Canadian. My German Shepherds love to cuddle together on this incredible new addition to our bed.
Thank you Black Sheep :)
This isn’t my first purchase and won’t be my last.

Hi B, we were excited for the new duvets too and we’re so glad that this duvet was the one to make the difference for you and your pets. It’s cozy, warm and it’s Canadian. We agree that you can’t beat that! Thank you for your support for us!

Love This Duvet!

When I saw that Black Sheep was selling wool duvets I literally rushed over (all the way from Cochrane!) and bought one. We have a Black Sheep mattress and Black Sheep sheets and we love them both. The quality is top notch, the bed and sheets are comfy and I love that they were all made locally and with the best materials. I sleep so much better now. So... I knew that the duvet would be a great purchase and ... I was right. It is nicely weighted, but not too much. Snuggly and warm for winter and I know that it will be great for summer too. I am so thrilled with this purchase and I want to thank Black Sheep for going with a local maker and for providing us with this wonderful product!

Hi Neil, we are so happy to hear you were just as excited as us for the launch of the new wool duvets! It’s good to know we made a right choice in partnering with a local mill to make this cozy addition. We’re glad to know it’s keeping you warm in these cold winter days and you’re getting the sleep you need. Wishing you more nights of restful sleep!

G
Oxford 12" Latex Mattress
Gregory & Patrice Berko
Great service

We visited the store and received a lot of information concerning their mattresses. Our choice for a firm mattress was a latex layer and two coconut layers. There was not really a big adjustment period but we were happy that their was a 90 day period to make any needed changes to the configuration. We did have a problem with our head and footboard being shorter than the standard, but our mattress was adjusted and returned the same day. Thanks to Mike and Tony for such great service. Much appreciated!

Hi Gregory & Patrice, thank you for your review! We’re glad we were able to make the changes that you needed for your Oxford. We’ll let Mike and Tony know what a great job they’ve done!

My daughter is loving her new bunk bed mattress, and sleeping well!

Hi CJ, thank you for your review! We’re so glad that you choose the Suffolk and she loves it so much. Wishing her nights of restful sleep!

M
Classic Bed Base
Maria Bekropoulos
Everything needs a good base

I may not feel the base but I do realize this mattress is unique so I purchased the full set together. I wanted to make sure my mattress could breathe and have a strong support as it’s very thick and heavy. It compliments the mattress with a perfect fit and a natural simple look. The delivery was smooth and the guys were very nice. Took my old bed away which was a huge bonus for me. The all around service, start to finish was great.

Hi Maria! The classic base was a great choice for a sturdy and breathable option. So glad we were able to get that base to you smoothly and get your old mattress away. It has been lovely to work with you!

M
Organic Cotton Sheet Sets
Maria Bekropoulos
Good Sheets are a must

They fit the mattress well and feel durable. With good care I believe these could last decades. More importantly they’re comfortable and pleasant against my skin. I like a nice cotton there’s no static or slipping.

Hi Maria, thank you for your review! It’s a lovely organic cotton isn’t it! Wishing you many nights of cozy sleep.

M
Devon Mattress
Maria Bekropoulos
I love my bed

With the issues that came after a car accident I knew I needed to replace my bed. I chose the firmest mattress available. It softened up a bit over the days now it’s perfect. I don’t have painful nights anymore. I sleep through most the night and well rested in the mornings. My Great Dane also enjoys the new bed :) The best part for me is that it’s built to last a very time.

Hi Maria, thank you for your kind words! We’re so happy to know that you’re finally getting the sleep you’ve been hoping for. We know it must’ve been hard! We wish you and your Great Dane many nights of restful sleep.

A
Bunkie Board
Ann Dexter
Love my new Bunkie board

Love my new custom fit bunkie board! My original bed slats have shrunk over the time, and were falling out at will, especially when I was trying to flip my super comfortable Suffolk mattress. The wonderful folks at Black Sheep measured my old bed and made a custom fit bunkie board that is sooo delightfully secure. Thrilled!

Hi Ann, thank you for your review! We’re so glad we were able to help you find a good foundation. You can rest with ease that you and your mattress have sturdy support!

Great pillows

These pillows are very good quality. It is great that you can remove some of the latex for your preference as to the height of the pillow. It took a few nights to adjust, but now we both really like our pillows. The latex smell was quite strong and took time and airing out to dissipate. It is wonderful to know that the latex is non-toxic though. This is the reason we go to Black Sheep for products, knowing they are so healthy. The pillows really do need a second cover, which really should be included at this price point. It would be very helpful to be able to remove a cover and wash it.

Hi Jen, we’re so glad you really like the shredded pillows! It’s definitely the more customizable pillow that we carry where you can adjust the height to your comfort, so it’s great you were able to find the height that best suits your sleep. The latex does have a natural scent because it hasn’t been treated with chemicals, but it does go away after a while. We thank you for your feedback and wish you many nights of restful sleep!

Love!

This brand was recommended by a friend. I was hesitate to purchase a pillow online without feeling it in person. I’m so glad I decided to go with it. This pillow very supportive. I had a very good sleep for first time in a long time. Will be ordering another one soon!

Hi Alice, we’re so glad you took a chance on us and that you’re finally sleeping well! A good pillow can make a huge difference. We’ll be around if you need another pillow!

Suffolk Queen Mattress

I was overwhelmed by the choice and price of natural latex mattresses on the market. Glad I came across this company where I could order a traditional matress made with healthy materials (wool and cotton) at a price we could afford. It is solidly made (a heavier mattress) and we are sleeping very well on it. The wool is warm (unexpected) which works well for where we live (Saskatchewan). Black Sheep Matress Company was very responsive to inquiries along the way. We are pleased with our mattress.

Hi Rachele,
Thank you for your review! We’re happy to hear you appreciate the Suffolk mattress and that you’re sleeping well on it. Natural fibres are amazing for temperature regulation, so it’s great that it’s keeping you warm all the way in Saskatchewan. We’re glad to have been able to help with your sleep journey!

Most comfortable Pillow

I have tried many pillows in my time and all I can say is the pillow I recently purchased from BlackSheep is the most comfortable pillow I have slept on. I got the Medium high firmness, as I love a firm pillow and for those you love something a little less firm there is a medium low version. Worth a visit to their store to check out their pillows and mattress which are all hand made to your specific requirements.

Hi James! Thank you for your review. It’s true we have different pillows for different preferences! Glad that we were able to get you the right pillow and you’re getting the comfort you need from it. Thank you for recommending us and we wish you many nights of restful sleep!

My fave pillow!

As a side sleeper, this pillow is the perfect mixture of support and pillowy softness.

Hi Jess, thank you for your review! We’re so glad that the pillow provided the comfort you need. No wonder it’s your favourite pillow! Wishing you many night of comfy sleep.

T
Devon Mattress
Tamara Wirth
Devon mattress

I ordered this mattress from Ontario without being able to try it first. I did this because after much research I knew this was the type of product I wanted. It is custom made, and natural products are used were applicable. No need for charcoal infused foam and cooling products when the real, authentic , natural products are used. I love my mattress. I get a fabulous night sleep. No more aching bones and sore backs. The staff is amazing. The company exemplifies how a company can, should and is run. A wonderful experience from start to finish with the Black Sheep Mattress Company!!

Hi Tamara! Wow, thank you so much for your kind words. We really want your experience to be amazing with our mattresses and our service, so we are so glad we were able to deliver on that part. Thank you for taking the chance on us and we hope you continue to have restful sleep.

C
Devon Mattress
Customer
Very well made , comfortable mattress

Very comfortable , well designed and hand made , an excellent mattress !

Hello! Thank you for your kind words. Handcrafting with natural materials with care makes the difference. We’re glad you are enjoying your new bed!

Awesome Mattress

Very happy with our mattress, ability to have different firmness on each side is Great. Mattress does not overheat even when the weather is hot

Hi Carla! The different firmnesses on each side are a game changer for sure. We wanted everybody to get the right feel from their mattress for a good night’s rest. We’re glad you’re enjoying this feature and that the Oxford is also helping you keep cool during the summer.

Great Pillow!

We absolutely love our new pillows.

Hey Todd, thank you for your review and we’re so glad you love the new pillows. So wonderful!

Back to sleeping soundly

It took less than a week to adjust to the new mattress and now there is a significant improvement in the length and quality of our sleep.

Hi Jim! Happy to hear you’re adjusting so well to the Oxford and getting better sleep. It’s truly meant to be!

Mattress

I’m currently on an excursion across Canada and sleeping on it every night. I’ve stayed at a couple of friends places and prefer to sleep in the van. So comfortable. Very happy with the mattress. I’m sleeping better than at home though not sure if that’s the holiday or the mattress.

Hi Dave! We’re so excited to hear you’ve brought the Oxford with you on holiday and you’re getting really good sleep. Thank you for your support of Black Sheep Mattress and we wish you a safe, but exciting journey across the country.

E
Bed Frame Slats
Elizabeth
Slats

Nice sturdy solid slats, close together which gives excellent support to the mattress. They arrived undamaged thanks to good packaging and a caring delivery company. Would definitely recommend

Hi Elizabeth! Thank you for your review of our slats, and we are glad that they got to you alright. They’re great solid support for mattresses, so we hope they help with your bed.