Customer Reviews

Based on 14 reviews
Ron & Sherry Kitt
First Ever Custom Mattress!

Thank you Black Sheep Mattress for our new latex mattress and wool topper! Every couple knows how difficult it is to find a mattress that fits both of their needs. Christian and all the staff take the time you need to choose the best fit for each person. Even if that means coming to the store several times to make sure.
As we expected there was a transition period to get used to the new mattress. Once we were used to the new bed we added the Wool Topper.
This bed has perfect support with superior comfort.
Great to have a company like this in Calgary!

Thank you for the review and congratulations on your first custom mattress!
We're so happy to hear that Christian and the team were able to help you find the perfect mattress. We want you to be comfortable and confident with your decision so whatever it takes to make sure you have it right, even if that means stopping in several times (it can really help, can't it!). We wish you two many more nights of comfortable sleep! :)

Still Not Soft Enough

The service we received in store and at delivery was the best ever. Based on services alone I would highly recommend Black Sheep. It's a great mattress, better than the last king size mattress I had, but still not as soft as a queen size one I had. It was like laying on a cloud, but I can't find anything like it anywhere. I wish I could give it a better rating, but it's just not as soft as it seemed as at the in store trials felt. Sleeping is the true test I guess. But then again, sleep seems to elude me no matter how exhausted I am. I was hoping this would be the game changer based on all the amazing reviews I have read. I guess we will have to buy the toppers and try those out. Thanks Black Sheep for being such a great company and for being supportive and local.

Hi Lauren! We’re sorry the initial experience didn’t work out and the Oxford was not soft enough. Super glad that we were able to get you a topper later to help change that experience around. Sometimes the mattresses require even further customization, but we’re happy to help offer other solutions if needed.

Joerg Wittenberg
Great sleep and excellent service

Game and sleep changing. Highly recommended and they were able to easliy fabricate a custom size.

Thank you for your kind words! We're so pleased to hear that you're sleeping well on your new mattress! Sounds like we got the size and fit right for your frame as well. We appreciate you working with us to provide us with all the necessary measurements. Warm wishes from all of us at Black Sheep!

Best bed!

My experience with Black Sheep has been amazing from the moment I contacted them to purchase a bed.
I expected a transition period when I got the new bed until I got used to it…. But no, I lay down on my bed and oh my goodness, it is like sleeping on a supportive cloud. I love everything about this bed. The fact I can turn the mattress by myself (because of its amazing design) and the comfort of sleeping!
I would 100% recommend this company and wish I could give them more stars!

Thank you Jo for your review! We are so happy to hear that you enjoyed your Black Sheep experience from the services to the product! The Oxford's unique build is great for those who don't want to flip the entire mattress and it's also a mattress that can be adjusted in the future! We're confident that you'll enjoy the mattress in 10 years as much as you do today! We wish you many more wonderful sleeps!

Dreams have increased

Solid company. Timely delivery. Ideal, breathable mattress. Both my wife and I have noticed that we are dreaming more, and waking up more rested. Strongly suggest the mattress.

Thank you so much for your review! We're very happy to hear that you and your wife are both sleeping better on your new mattresses. Thank you for supporting local--Happy sleeping!