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G
After 2 years of research and savings, I finally achieved the ultimate sleeping experience. I upgraded from a worn-out hybrid to an all-latex mattress + wool topper, and it’s been a game changer! The soft, luxurious feel made me realize that firm mattresses are overrated. I Instantly stopped sweating at night. No more shoulder pain when I sleep on my side, and I get optimal support whether I’m sleeping on my back or stomach. Sleeping no longer feels like a science in finding the perfect position. I wake up with my back feeling relaxed.
The entire experience was first-class. From trying out the mattress at the showroom, to getting expert advice from Christian and his team, and finally the white-glove delivery, the level of service was exceptional every step of the way.
Hi GR, Thank you so much for taking the time to leave us a review. We are so happy to hear that you enjoyed your experience from the showroom to the delivery and set-up. Most importantly, we are so glad you are sleeping well now. It's been a pleasure to handcraft a special mattress and topper for you. We wish you many nights of restful sleep!
A
I cannot say enough good things about Black Sheep Mattress. I was thoroughly impressed by both the craftsmanship of the product and the level of customer service I received. The mattress itself is a work of art, with handcrafted details that speak to the skill and dedication of the artisans who made it. But what really stood out to me was the company's commitment to ensuring that I was completely satisfied with my purchase. From answering my questions promptly to accommodating my specific requests, their customer service team went above and beyond to exceed my expectations. (along with building custom headboard and base to my exzact specifications) It's rare to find a company that delivers on both quality and service and handmade here in Calgary. All in all, I couldn't be happier. The best bed out there and best client service around. Easily the best money spent for a good nights rest. Oxford 12" King
Hi S, thank you for taking the time to write us your thoughts! We’re so glad that you choose us to build your bed and that you are happy with your new mattress, base and headboard. It’s a pleasure to be able to deliver beyond expectations on product and service, and with your kind words, we’ll continue to do what we do best. Wishing you many more nights of good rest!
M
We have had our bed for just over a month, and I’ve been late for work 3 times from oversleeping. Thanks for making me sleep like a baby again!
Hi Mike, we’re glad you’re sleeping so well on the Oxford, and we’re sorry for making you late for work! Wishing you plenty of good sleep without being late for work again.
No seriously. It’s the best mattress ever. Nothing compares to u? No. Nothing compares to this mattress. I got my side softer than Daryl’s Super Soft Birthday Party. (1-1-2-5-5) and my hubby got his at between a soft and a medium (1-2-4-5-5). I just flipped mine to try it at 2-1-1-5-5 (because can YOU change the firmness of YOUR mattress whenever you want? Didn’t think so, JANICE) and I love it even more. THERE’S ALSO 90 DAYS TO DECIDE IF YOU WANT TO ADJUST THE FIRMNESS. How’s that for stellar service.
Just go buy the mattress? Why are you waiting? Your best sleep is waiting!
Hi Kris, this is amazing! We really enjoyed reading your review and super glad you love your Oxford. Wishing you the best sleep!
W
After the first night of sleep on this new Oxford mattress, 10 years of back pain magically disappeared. Feels like we are sleeping inside a warm (but not too hot) hug all night. Thank you for exceptional service ! No hardcore pushy salesmanship just competence from the moment we entered the showroom and dealt with Sarah to the delivery and install by Matt and Matt (very appropriate names for mattress delivery guys!)
Hi Sue & Bill, that’s so great to hear that you’ve been sleeping better now with the Oxford! It’s so nice to hear it’s like the hug you needed for a good sleep and that it even helped with your back pain. We’ll let our team know that you appreciated working with them. Thank you!