Reviews

We take pride in our customer service and the quality of every mattress we make. It's this ingrained commitment that has translated into our exceptional online ratings and reviews. 
We invite you to explore what other people are saying about us on our website (below) or on GoogleHomeStars, and Facebook
Based on 58 reviews
93%
(54)
5%
(3)
0%
(0)
2%
(1)
0%
(0)
Best bed buying experience

After weeks of searching for a new mattress we finally found one! Christian was so helpful and knowledgeable. Very patient with us as we tested each layers to find our right fit. Never felt pressured to buy. His main concern ever, is that we are satisfied with the feel and comfort. Never buying from anyone else.

Thank you for your kind words, Kevin & Nicole! It was a pleasure helping you find the perfect mattress in our showroom and we look forward to seeing you again in the future. Warm wishes from our team!
Excellent Product

We had previously bought a mattress from Black Sheep and were very happy. We tried the wool topper in the showroom and it was so comfortable. I would highly recommend the topper. We have had the best sleep since getting it.

Hi Keara! We're so glad you're finding the topper to be a great addition to your mattress. Thank you for your review!
Exceptional quality and service

We are very pleased with our recent Suffolk mattress purchase for our daughter. The quality and craftsmanship is exceptional. All my emails prior to my purchase were returned promptly and I was able to soundly make an online purchase of a mattress I had never seen our tested.
The comfort is incredible. We will be bad to purchase another mattress for our infant in the future.
Thank you
Anastasia & Peter

Hi Anastasia & Peter! Your review is much appreciated! Thank you for trusting us to make your daughter one of our mattresses from such a distance away. We can't wait to build your family another one. All the best!
Great night's sleep!

Worth every penny, this mattress is luxurious.
It was completed not within 2 weeks as promised but in about 4 days from ordering time. Quicker than planned. The dimensions were perfect, the mattress superb. Highly recommend this company, Black Sheep.

Thanks so much, Cloud Sleeper! We love to hear that you're happy with your purchase. All the best!
I have fallen ....asleep and I can't get up !

The Mattress is wonderful in it's simplicity, no synthetic foams or materials.
The way it should be.
Rudi.

Hi Rudy, so great to hear you love the new mattress! We really appreciate your review. All the best from our Black Sheep team!
Great Protector

We purchased a Black Sheep mattress for our 5 yr. old son a couple years ago and purchased an organic cotton protector. We like how Black Sheep makes clean products and having an option for a protector that doesn't contain chemicals or off gassing was high on our list. We've had the product for a while now and it has been great. Does what it's intended for to protect against light spills and accidents. It has held up with washing and we still use it today.

Would recommend for someone looking at a healthy option for mattress protection.

Thanks, Mike! The waterproof protector is a great choice for kids and it's wonderful to hear it's lasted all this time for your son. We really appreciate your review!
Great mattresses!

So comfy! A relief too that they are healthier for my grandkids as they do not off gas or stink like the other mass market mattresses. Found the price to very reasonable and competitive. Highly recommend.

Hi Deb! It was a pleasure to help you find the perfect mattresses for your grandkids and we hope they enjoy them for many years to come. Thank you for your review!
Suffolk Mattress

This mattress is so comfortable! The service was also excellent. Prior to buying the mattress my emailed questions were answered thoroughly and promptly. Once I submitted my order the mattress was made and delivered (out of province) quickly. I highly recommend this company and their product.

Thank you for your review, Nathalie! We're so glad you had a great experience ordering from us and hope the mattress brings you many restful nights for years to come. All the best!
Wonderful Mattress! Wish I had bought this years ago:)

This is truly a wonderful top of the line mattress! The price is incredible for the single 'kids' mattress and its made in Canada with eco-positive materials, like wool and organic cotton. We bought this for my 13 year old (wish I had bought it years ago!) and its a great length despite being a 'kids' mattress. Its super comfortable, firm but not hard mattress. The best part - my daughters room is poorly insulated and so her bed has always been sooo chilly to get into at night, but now with no springs and the insulating qualities of wool, her bed is warm and cozy as she climbs in.

Thank you, Olive! We aim to make going to bed something to look forward to so it's great to hear your daughter is finding her new Black Sheep mattress warm and cozy. We really appreciate your review - best wishes!
Great mattress at last!

Thank you Black Sheep for your wonderful mattress and customer service. I really appreciated your kindness in making my mattress a little softer than I had originally ordered. It is just perfect for me now. Time for bed now. Yay!

Hi Carol, thank you for the review! No problem about the adjustment - picking the right firmness right away can be a bit challenging which is why we're happy to make a change if needed to create the perfect fit for you :) So glad you love it!
Best Mattress Ever!

It's true!! Black Sheep mattresses are the best we have ever slept on. This is the second Oxford 9" bed we have purchased and it's perfection! You will not regret a bed from Black Sheep. We have slept on beds from another natural mattress company and it does not even compare! From sales to delivery Black Sheep is professional, knowledgeable, and helpful. Stay away from others and go with Black Sheep!

Thanks so much, Jason & Anne! You keep us motivated to continue making great products - we really appreciate your kind words and support. All the best!
Kids Suffolk mattress

Comfortable and firm mattress! Very satisfied with this product!

Wonderful to hear, thanks Rosemarie!
Mattress is great.

Mattress is plush and sufficiently firm as we expected. Also delivery was excellent.

Thanks, Constantin! We're glad the mattress met your expectations. Best wishes!
We love our mattress but the mattress protector does not breath.

We love having an organic cotton option but the polyurethane backing prevents any breathability of the product and counters any of the possible benefit. It causes both of us to overheat and sweat at night it also has little to no extra padding that you would expect with a premium priced mattress protector.

Hi Constantin, we really appreciate your feedback! We recognize that the waterproof protector doesn't allow for the same degree of breathability as one that is water resistant, but we do apologize that we did not make that more clear from the get go. We'll work on better communicating the features of this product in the future. In any case, we're sorry to hear it's been causing you discomfort and we'll be contacting you by email to remedy the situation!
Amazing Product

This mattress and the wool protector are exactly what we were looking for and perfect for our son. We are even inquiring about getting a King for ourselves when it’s time to switch (which I hope is sooner than later!)
Excellent Customer Service as well, I’ve been recommending your store to many!

Thank you Carly, that's great to hear! We really rely on word of mouth and your recommendations are very appreciated! We'd be delighted to make you a mattress for yourself - please stop by anytime so we can find you the perfect match!
Bed & Pillow

Our daughter loves her new bed and my husband loves the new pillows

Thank you for your review, Diana! Fantastic to hear the mattress and pillows are working out great.
5/5

Kids' Suffolk Mattress

Thanks for the five stars, Josh & Kristy!
Best Sleep In Years

We have had our mattress for three months now and absolutely love it. Black Sheep's attention to detail far surpasses anyone else.

Thank you so much C & A Armstrong! We love to hear that you're sleeping well.
Terrific Service & Product

So pleased all around with Black Sheep, could not be happier! THANKS!!

So glad we met your expectations, thanks so much Shelly!
5/5

Devon Mattress (Pocket Coil)

Thank you for the 5 stars, Chris!
Did not know I could feel passionate about my mattress.

If heaven would need mattresses, they would have this mattress.
Love how hard the mattress is and how soft and luxurious it feels because of the wool top.
This mattress also isolates my husband’s many movement through the night which is amazing.
I would like to design a super low base for people who prefer to sleep closer to the ground.

Hi Marta! Thank you for your wonderful review - you make sleeping on our mattresses sound like a dream! Come back for a visit to our shop anytime. All the best!
5/5

The mattress is awesome.

Really great to hear, thanks Chris!
Amazing Bed

Couldn't be happier with the Suffolk mattress I purchased for my daughter. Amazing bed, amazing quality, amazing service and the firmness of the mattress is spot on. My daughter loves her new mattress so much she actually enjoys going to bed! Paired with the queen low profile natural latex pillows this mattress is a dream. Now I just can't wait to buy one for myself! I will never purchase another mattress from anywhere else!

Thank you for the wonderful review, Lisa! We love hearing that our mattresses make going to bed that much more enjoyable. Can't wait to help you find the perfect mattress for yourself, as well!
Kids Twin

Bought a nicer-than-we-were-supposed-to bed for our daughter. Glad we did. My wife and I have both fallen asleep putting out daughter to bed. My wife says the twin is more comfortable than our king. Thanks guys!

Hi Kris, great to hear the mattress is working out for the whole family! Your daughter is one lucky girl for having such a luxurious bed. Thank you for the review!
Best Mattress we've ever had!

We love our Devon mattress! We were sleeping on a Serta or something before and after 3 years it was done, had sagging and were both experiencing back issues. Since sleeping on the Devon that has disappeared! We loved the experience of purchasing the Devon mattress, they also had our mattress custom made for us and delivered in 2 weeks! Bonus, no harmful fire retardants and horrible chemicals to ingest anymore while we're sleeping. The pillows we received are also a life changer! I highly recommend spending the extra to get a quality long term product you are satisfied with.

Thank you for the 5 star review, Simone! It's great to hear you're now enjoying a pain-free sleep on one of our healthy mattresses. We hope it serves you well for many years to come! All the best.