Reviews

We take pride in our customer service and the quality of every mattress we make. It's this ingrained commitment that has translated into our exceptional online ratings and reviews. 
We invite you to explore what other people are saying about us on our website (below) or on GoogleHomeStars, and Facebook
Based on 71 reviews
94%
(67)
4%
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So comfortable and supportive

This mattress is so welcoming for my body to sleep on. Amazing thermoregulation - I no longer wake up hot, comfortable, and safe!! With a sensitive system, this has been so nourishing for my immune and nervous system! Sleeping on a mattress that I know is filled with natural fibres in their natural state brings such peace of mind! And a final note - it was so special to have the bed hand delivered by the owner and his Dad!! A company grounded in true service!

Hi Nicola! We love knowing that you're sleeping well on your new mattress. Thank you for choosing us and for your wonderful review!
5/5

Great mattress! I recommended to friends. Thanks!!

Thanks, Hirokazu! We really appreciate your review and recommendations to your friends.
Very comfortable and wonderful quality!

I had neck problems for several years and I thought it had to do with my own health and jaw issues, but in fact it was from my last bed and pillows - but when I got my recent bed, mattress and pillows from Black Sheep Mattress Company, I have been sleeping much more soundly and do not wake up with pain. The products are all naturally made and you don't have to worry about any industrial chemical smells when you receive your products either. These products are more than good enough quality for the price that you pay! Wonderful staff to deal with as well at the store. All around, very happy and satisfied with everything.

We really appreciate your review Joseph! Hearing that you no longer wake up in pain makes us want to work even harder to build great products. Thank you thank you!
Excellent service and product!

After a very long search for the perfect bed, I have found it! Black Sheep made shopping for a mattress very easy. Excellent customer service. Thank you!

Thank you Nicole! It was our pleasure to help you find the perfect bed. Best wishes from our team!
A happy client, AGAIN!

I was so happy with my new mattress and the customer service that I ordered a new bed frame. Once again, I received excellent service and am very happy with my bed. I can't say enough great things about this company and the quality of their work.

Thank you for choosing us again, Carol! It was our pleasure to help you find the perfect mattress and bed frame. All the best!
Excellent sleeping

I was delighted to find that I could find a mattress, locally, and one where I could specify what I wanted. The mattress genuinely fits the bed frame and the sheets. It is just the firmness I like. It is cool in this very warm summer. I sing alleluia!

Thank you for the review, Diana! We're glad you found us too - hope you continue to have restful nights on your new mattress.
Great Mattress Pad & Pillows

We sleep so much better with our latex mattress topper and the latex pillows. Thank you for your help!

Laura and Tim

Hi Laura, that's really great to hear - we're happy to help! Thank you for the review!
Goldilocks Has Settled!

After trying two commercial brand mattresses, I was referred to Black Sheep by very satisfied friends who have had their mattress for a year or so. Best advice ever...I was having so many abdominal/back issues due to my previous mattresses. Everything started settling down and my abdominal issues cleared up after only one sleep on my new Devon Mattress. Thank you, thank you!

Wow, so awesome to hear, Joanne! Thank you for choosing us and we hope the mattress continues to improve your sleep! Best wishes.
Love these mattresses!!! We have 4

Best quality! Great sleep!

Hi Nadine, thank you thank you for your support! We really appreciate it.
K
Devon Mattress
K.&.R.P.
Wonderful bed

The bed is excellent but also the customer service was terrific. We initially went with the second level of softness and we found it just a bit too hard and we were quite worried that we were going to have a problem with getting the right level of comfort. It wasn’t a problem at all. Black Sheep picked up the bed and with same day delivery brought back the bed with the next level of softness. Delivey was efficient and staff was excellent.

Thanks Kathy & Ray! We really appreciate your feedback. It's great to hear you found the right softness and we hope you enjoy the mattress for many years to come! All the best.
So happy!

We received amazing service, and a wonderful mattress from Black Sheep. It’s intimidating buying a new mattress, and our experience at Black Sheep was exactly what we needed. We even got to see in the back where they build the mattressses. It was amazing, no smells, so clean. Wish I had known about Black Sheep when buying crib mattresses!

Hi Jenna, it's a pleasure to read your kind review! You're right, buying a mattress can be an intimidating process so it's wonderful to know you had a good experience with us. Best wishes from our team!
Great mattress and pillow

Very comfortable mattress and excellent pillows

Thank you for the review, Ramsis & Martina!
Excellent Mattresses & Great Service

Wonderful custom service. Christian attached our old headboards to our new mattress platforms. Well worth the expense. Our 2 king size mattresses are superb. Highly recommended.

So great to hear, Chris! We're very glad you're happy with your purchase. All the best!
Best bed buying experience

After weeks of searching for a new mattress we finally found one! Christian was so helpful and knowledgeable. Very patient with us as we tested each layers to find our right fit. Never felt pressured to buy. His main concern ever, is that we are satisfied with the feel and comfort. Never buying from anyone else.

Thank you for your kind words, Kevin & Nicole! It was a pleasure helping you find the perfect mattress in our showroom and we look forward to seeing you again in the future. Warm wishes from our team!
Excellent Product

We had previously bought a mattress from Black Sheep and were very happy. We tried the wool topper in the showroom and it was so comfortable. I would highly recommend the topper. We have had the best sleep since getting it.

Hi Keara! We're so glad you're finding the topper to be a great addition to your mattress. Thank you for your review!
Exceptional quality and service

We are very pleased with our recent Suffolk mattress purchase for our daughter. The quality and craftsmanship is exceptional. All my emails prior to my purchase were returned promptly and I was able to soundly make an online purchase of a mattress I had never seen our tested.
The comfort is incredible. We will be bad to purchase another mattress for our infant in the future.
Thank you
Anastasia & Peter

Hi Anastasia & Peter! Your review is much appreciated! Thank you for trusting us to make your daughter one of our mattresses from such a distance away. We can't wait to build your family another one. All the best!
Great night's sleep!

Worth every penny, this mattress is luxurious.
It was completed not within 2 weeks as promised but in about 4 days from ordering time. Quicker than planned. The dimensions were perfect, the mattress superb. Highly recommend this company, Black Sheep.

Thanks so much, Cloud Sleeper! We love to hear that you're happy with your purchase. All the best!
I have fallen ....asleep and I can't get up !

The Mattress is wonderful in it's simplicity, no synthetic foams or materials.
The way it should be.
Rudi.

Hi Rudy, so great to hear you love the new mattress! We really appreciate your review. All the best from our Black Sheep team!
Great Protector

We purchased a Black Sheep mattress for our 5 yr. old son a couple years ago and purchased an organic cotton protector. We like how Black Sheep makes clean products and having an option for a protector that doesn't contain chemicals or off gassing was high on our list. We've had the product for a while now and it has been great. Does what it's intended for to protect against light spills and accidents. It has held up with washing and we still use it today.

Would recommend for someone looking at a healthy option for mattress protection.

Thanks, Mike! The waterproof protector is a great choice for kids and it's wonderful to hear it's lasted all this time for your son. We really appreciate your review!
Great mattresses!

So comfy! A relief too that they are healthier for my grandkids as they do not off gas or stink like the other mass market mattresses. Found the price to very reasonable and competitive. Highly recommend.

Hi Deb! It was a pleasure to help you find the perfect mattresses for your grandkids and we hope they enjoy them for many years to come. Thank you for your review!
Suffolk Mattress

This mattress is so comfortable! The service was also excellent. Prior to buying the mattress my emailed questions were answered thoroughly and promptly. Once I submitted my order the mattress was made and delivered (out of province) quickly. I highly recommend this company and their product.

Thank you for your review, Nathalie! We're so glad you had a great experience ordering from us and hope the mattress brings you many restful nights for years to come. All the best!
Wonderful Mattress! Wish I had bought this years ago:)

This is truly a wonderful top of the line mattress! The price is incredible for the single 'kids' mattress and its made in Canada with eco-positive materials, like wool and organic cotton. We bought this for my 13 year old (wish I had bought it years ago!) and its a great length despite being a 'kids' mattress. Its super comfortable, firm but not hard mattress. The best part - my daughters room is poorly insulated and so her bed has always been sooo chilly to get into at night, but now with no springs and the insulating qualities of wool, her bed is warm and cozy as she climbs in.

Thank you, Olive! We aim to make going to bed something to look forward to so it's great to hear your daughter is finding her new Black Sheep mattress warm and cozy. We really appreciate your review - best wishes!
Great mattress at last!

Thank you Black Sheep for your wonderful mattress and customer service. I really appreciated your kindness in making my mattress a little softer than I had originally ordered. It is just perfect for me now. Time for bed now. Yay!

Hi Carol, thank you for the review! No problem about the adjustment - picking the right firmness right away can be a bit challenging which is why we're happy to make a change if needed to create the perfect fit for you :) So glad you love it!
Best Mattress Ever!

It's true!! Black Sheep mattresses are the best we have ever slept on. This is the second Oxford 9" bed we have purchased and it's perfection! You will not regret a bed from Black Sheep. We have slept on beds from another natural mattress company and it does not even compare! From sales to delivery Black Sheep is professional, knowledgeable, and helpful. Stay away from others and go with Black Sheep!

Thanks so much, Jason & Anne! You keep us motivated to continue making great products - we really appreciate your kind words and support. All the best!
Kids Suffolk mattress

Comfortable and firm mattress! Very satisfied with this product!

Wonderful to hear, thanks Rosemarie!