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A message to our community - our response to COVID-19

A message to our community - our response to COVID-19

Dear friends, 

During this challenging and quickly-changing time, we wanted to provide a place where you can find all of our most recent updates. (Last updated on July 18th):

Our showroom is open for private appointments!

We are now able to accept private in-store appointments by request. Simply contact us to set up a time to come in.

If you're not able to visit the showroom, all of our products are available for purchase online, and we have a variety of measures in place to help you from a distance. Please see customer service resources below.

Free Contactless Local Pickup:

We have added a free local pickup option. If you're in the Calgary area and would prefer to pickup, simply select this option at checkout.

You will receive a notification with pickup instructions once your items are ready (production times vary based on the product), along with instructions for pickup procedures.

Customer service resources during COVID-19:

1) Our knowledgeable staff are standing by

Email us at hello@blacksheepmattress.com with any question and we'll aim to get back to you within 2-3 business days. You can also request a call-back, if you prefer speaking to someone directly.

2) Our website is full of useful information!

See our Choosing a Mattress Guide, FAQ page and Blog to get quick answers to your questions, or to learn more about our products and services from the comfort of your home.

3) Organic Cotton Face Masks are now available

Our reusable, organic cotton face masks are available here for purchase. A portion of masks made are donated to local organizations serving Calgary's more vulnerable populations.

Support your community

Local businesses are key to community resilience during times of global uncertainty, yet they tend to be hit the hardest. Please consider shopping local when possible, and look-out for online ordering, pick-up and delivery options from your local favourites.

Please consider helping individuals and families close to you who may have limited or higher-risk access to resources at this time. Something as simple as picking up extra groceries for an elderly neighbour can go a long way!

Sleep is more important than ever!

Sleep is necessary for a strong immune system, for lowering physical and mental stress, and for the energy needed to take care of yourself, your family, and your community in difficult times. 

Please prioritize sleep, and contact us if we can help you with that! 

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Stay connected with us on Instagram, Facebook and our newsletter (subscribe below!) for future updates. 

Be safe and take care of each other out there,

-the Black Sheep family  

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